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Kwame and Loretha go out to lunch, where Kwame discusses his aspirations of being a producer. However, when asked for more information, he focuses on the glamorous aspects without considering the arduous work. As a compromise, Loretha suggests that Kwame look at programs offered by local colleges and see what interests him. The conversation shifts as Kwame tells Loretha he has not contacted his mom since moving to Pasadena because she disapproved of his choice. She encourages him to reach out to his mother so she knows he is thinking about her.
Before Carl died, he made promises on Loretha’s behalf to appease her friends for missing her birthday celebration. She keeps the first and easiest promise by attending a service at Sadie’s church. Sadie is excited to introduce Loretha to the minister she is having an affair with; her friends call her a hypocrite and adulterer behind her back but will not directly confront her. Loretha enjoys the service and thinks the choir sounds good—except Sadie.
Loretha visits the Pasadena branch of The House of Beauty and Glamour after committing to finding a more spacious building for the business. She feels connected to the store’s current state: dusty and old. While Loretha takes stock, Korynthia arrives and offers to help, which Loretha accepts due to her upgrade plans. They discuss Korynthia’s recent dates and her goals for spending time on dating apps for senior citizens. After Korynthia leaves the store, Loretha calls her doctor to inquire about her bloodwork results.
While Loretha shops, Odessa texts her, asking to meet and discuss finding a new place to live. Odessa’s landlords have evicted her, and she hopes Loretha will offer her a free or low-cost apartment in one of her rental properties. Instead, Loretha encourages Odessa to find alternate arrangements because she is tired of saying yes to everyone.
The following morning, Loretha searches for her missing cell phone and discovers Jalecia passed out in her car in the driveway. She helps Jalecia into the house so she can sleep off the alcohol. While Jalecia sleeps, Loretha reads more advice letters from Ma, which remind Loretha to live life to the fullest and travel as often as she can. Jalecia quietly leaves while Loretha takes a quick shower.
Loretha finds her phone under the front seat of her car when it rings. The call is from her doctor’s office regarding her high glucose numbers and her need for a healthier lifestyle. For the next few days, Loretha reaches out to Jalecia—hoping to heal the rift between them—to no avail.
Cinnamon asks Loretha to babysit the twins because she has a job interview. Loretha initially asks if she can bring help, but in the end, she babysits alone because Cinnamon does not trust Odessa with the kids. Korynthia would help, but she is busy caring for her son, who is checking into a drug rehab facility. When Loretha mentions Jalecia, Cinnamon asks not to talk about her because Jalecia is regressing again. Cinnamon also reveals that Peggy called her, asking to borrow money for Jalecia. Loretha is confused as to why Peggy did not call her instead.
Loretha drives to babysit the twins and finds Cinnamon dressed up; Loretha is impressed. The babies are excited to see their great-grandmother, and Loretha loves babysitting them. While playing with the twins, she considers what she wishes to tell Jalecia. A few hours later, Cinnamon returns home after successfully landing the job. When Loretha checks her glucose numbers, they continue to rise. This scares her enough to make her start taking her diabetes medications.
The friends’ monthly dinner occurs at Korynthia’s house. Rather than cook, Korynthia orders Chinese. None of the friends seem to be having luck in their lives. Sadie’s minister ended their relationship after his wife found out about the affair. Korynthia’s dates have left her unsatisfied with the men she’s been with. Meanwhile, Lucky plans to get gastric bypass surgery to help her lose weight.
The police call Loretha and inform her that someone robbed the House of Beauty and Glamour by smashing the shop window. She does not look inside but knows it is time to find a new location. She wants to walk around Rose Bowl Stadium to clear her head and asks Lucky to accompany her. Instead, Lucky asks her to come over. Loretha cannot believe it when she find her friend’s house trashed. She asks Lucky what is happening, and Lucky reveals her marijuana addiction, that she does not think she loves her husband anymore, and that her life is falling apart.
Odessa calls Loretha and asks her to visit. When Loretha arrives, she finds the apartment filled with Odessa’s belongings. She asks when Odessa will downsize her possessions; instead of downsizing, Odessa asks when she can move into their mother’s house. Loretha admits she has considered selling their mother’s house, which causes Odessa to remain silent during their dinner. After they finish eating, Odessa kicks Loretha out.
Kwame enrolls in television and film production classes at Los Angeles City College. While the two eat a celebratory Italian dinner, Loretha insists Kwame call a relative to check on his mom, who had a stroke. He calls a relative, Boone, whom he sends to his mother’s house. While Kwame and Boone ensure the mother’s safety, Loretha arranges a flight for him to return home. She only requests that he let her know he is safe and to stay with his mom as long as necessary to care for her.
In this section, conflict around The House of Beauty and Glamour drives the plot forward and contributes to the novel’s exploration of several central themes. When Loretha visits her store, she says the building “looked more like a warehouse instead of a beauty supply. This place was ugly and old now, the way [she’d] been feeling lately” (111). The storefront becomes a symbol of the novel’s exploration of Perceptions of Age and Health, highlighting Loretha’s driving motivations: She does not want to feel old, though her age catches up with her. Instead of lamenting the store’s losses after the robbery—the merchandise and finances to repair the building, primarily—Loretha views it as an opportunity for growth, reflecting, “This was a sign: it was time to move the store. Because unlike my husband, everything in here could be replaced” (139). Loretha’s observation contrasts material possessions with loved ones to emphasize several types of Resilience in the Face of Personal Loss. She first correlated Carl’s death with the behaviors he could no longer perform, but what she misses are the things that make Carl unique. She can rebuild the store just like she can rebuild herself. She is still alive and capable of change. Loretha and her store are symbolically associated, so Loretha’s commitment to improving the House of Beauty and Glamour becomes a commitment to improving herself.
McMillan uses Chapters 9 and 11 to portray Odessa’s character flaws. She is a character of contrasts, revealing a layered and complex character under surface-level shallowness. Odessa wishes to live a life of grandeur, which she cannot financially sustain for herself. She creates the appearance of success by filling her living space with symbolic extravagance: “Odessa had dismantled the cream-colored drum shade [Loretha had] installed and replaced it with a chandelier. A grandfather clock scared the hell out of [Loretha] when it dinged” (145). Objects like chandeliers and prominent grandfather clocks represent wealth and status, but her dreams of grandeur contrast with the available space she has. Odessa complains, “The second bedroom is filled to the brim, so if I had a guest they would have to sleep on the couch” (145). Despite Odessa’s grandiose dreams, she must fit herself and her grand lifestyle into a small apartment. Rather than actively work to downsize her possessions, she passively waits for a solution to appear for her. Odessa obsesses over what she does not have—such as her Ma’s house—and fails to see what she already has. This extends to her relationship with Loretha. She lists ways Loretha is better than her, reflecting, "You were very successful and I wasn’t” (289). Odessa grows only once the sisters spend time together discussing their distinct life approaches, and she makes peace with Loretha when she realizes they have similar experiences, like loneliness.
McMillan explores the theme of The Bonds Between Friends and Family in Chapters 8-12 through the relationship between Jalecia and Loretha. Loretha wants to help her daughter but does not know how to do it. She recognizes that she and Jalecia share an experience: “We both have a disease. I started crying because I felt helpless and I wondered if Jalecia felt the same way” (123). The author draws parallels between the mother and daughter to highlight their differing perspectives. Loretha wants to help Jalecia, while Jalecia wants personal autonomy. In Jalecia’s childhood, Loretha was not a vindictive or malicious mother, but her hovering made Jalecia feel smothered. Loretha doesn’t explain her approaches to Jalecia, incorrectly assuming her motivations are clear to her daughter. While Loretha attempts to support Jalecia throughout this section, their relationship remains fraught as mother and daughter have not yet found equal footing. Through these two characters, McMillan addresses the challenge of familial bonds, highlighting that strained relationships are common and do not need to be permanent. The past has happened; how people respond to each other moving forward is what matters.
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